For information regarding Social Security benefits, please contact the Social Security Administration at (800) 772-1213 between 7:00 a.m. and 7:00 p.m. on weekdays.

You may send a copy of the statement, along with a letter indicating the requested correction, to TRS, Member Accounting Unit, 55 Water Street, New York, NY 10041.

Yes. You may use the withdrawn money at your discretion.

The process is generally governed by the law of the state where the child resides. TRS is unable to provide legal advice about specific situations.

TDA and Roth hardship withdrawals can be done online in the secure section of the TRS website. After logging into the secure section, navigate to your TDA or Roth landing page.

You can apply for the same hardship condition providing you have new documentation to substantiate the need.

You can request a hardship as often as the need arises providing you have new documents to substantiate the need.

All in-service members have a membership number that begins with an introductory code "00T" and is followed by six numbers. For TRS' filing purposes, the first of those six numbers may vary on different correspondence. For example, a "0" and a "5" are considered interchangeable, as are a "1" and a "6", or a "2" and a "7." You may use either of these numbers when you correspond with TRS. Please also note that the introductory code on TDA correspondence may begin with an "AOT."

If you are over the age 59½ you can withdraw your TDA Program funds by submitting a withdrawal request. If you are under age 59½ you may be able to access TDA and Roth funds only under certain hardship conditions. You may apply for a Hardship Withdrawal in the secure section of the TRS website.