Teachers' Retirement System of the City of New York

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If I would like to put an inquiry to TRS in writing, where should I send it? FAQ
3/19/2025 10:18:42 AM
If you would like to write TRS, you may send your inquiry to TRS' Correspondence Unit, 55 Water Street, New York, NY 10041.

How do I know the site has a secure connection when I log in? FAQ
3/19/2025 10:18:46 AM
In the address bar, you will see a padlock next to website to indicate a secure connection.

If I purchase an expensive item such as a car with my loan money, should I indicate TRS as a lienhol FAQ
3/19/2025 10:18:56 AM

No. TRS does not have a lien on the items you may purchase with loan proceeds.


If I purchase an expensive item such as a car with my loan money, should I indicate TRS as a lienhol FAQ
3/19/2025 10:19:46 AM
No. TRS does not have a lien on the items you may purchase with loan proceeds.

Do I have to use a one-time password (OTP) every time I log in? FAQ
9/5/2025 2:59:47 PM
Yes. For increased account security, you will need to enter an OTP for every new session in the secure section of TRS’ website.

Can I update my application and change the requested amount after I submit it? FAQ
9/10/2025 4:10:01 PM

You can update your application as long as the Status is “Reviewing Application.” A link to view existing applications is in your TDA or Roth landing page.


If I am a designated beneficiary but do not have a Social Security number, what should I do? FAQ
1/21/2026 1:56:39 PM

You can obtain an Individual Taxpayer Identification Number (ITIN) from the Internal Revenue Service (IRS). Visit www.irs.gov for more information.


If I have a check from TRS that I did not cash within the 90-day time period allowed, what can I do? FAQ
3/19/2025 10:19:58 AM
See What should I do if my retirement allowance check is late, lost, or stolen?. Please note that checks other than retirement checks would generally be reissued 15 business days after receiving the completed form.

When will I be assigned a membership number? FAQ
3/19/2025 10:18:45 AM
You will be assigned a membership number once we have completed processing your enrollment. This number will appear on your paystubs, EFT statements, and TRS correspondence.

How do I log out of my account? FAQ
3/19/2025 10:18:46 AM
Click "Logout" located on the upper right corner of the screen to securely logout of your account.