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Should I notify TRS if I change my name? FAQ
3/19/2025 10:18:43 AMIn-service members who change their name should notify their employer (the Department of Education, the City University of New York, or the participating Charter School). After the employer updates the information, TRS’ records will also be updated. TRS cannot process name changes for in-service members.
Retirees must submit the Retiree's Change of Name Form (code RP1) or the online equivalent in the secure section of our website. The legal document that effects the name change (for example, a divorce decree or a marriage license) must also be submitted.The legal document that effects the name change (for example, a divorce decree or a marriage license) must also be submitted. For quicker service, please file online.
What are the eligibility requirements for taking a QPP loan? FAQ
3/19/2025 10:18:55 AMWhat is the maximum loan amount that I may borrow? FAQ
3/19/2025 10:18:55 AMHow do I repay a loan? FAQ
3/19/2025 10:18:56 AMLoans are normally repaid through payroll deductions, although several exceptions apply. Alternatively, members can make loan payments or pay off a loan in the secure section of our website. You may also request to repay your outstanding loan in a lump sum by filing a QPP Loan Repayment Request Form (code LO11q) and/or TDA Loan Repayment Request Form (code LO11t) with TRS. If you are a member with TDA Deferral status, you must make direct monthly TDA loan payments to TRS.
Do my QPP contributions gain interest? FAQ
3/19/2025 10:19:02 AMIn general, QPP funds automatically accrue 5% interest annually.
For Tier I and II members who are not yet retired, earnings on QPP funds depend on how the funds are invested in TRS' Passport Funds. The return on QPP funds in the Fixed Return Fund is currently guaranteed at 8.25%; the returns on QPP funds in the variable-return Passport Funds fluctuate monthly. Your most recent Quarterly Account Statement (QAS) indicates your investment elections.
How can I submit my retirement application? FAQ
3/19/2025 10:19:07 AMTier III, IV and VI in-service members can file for retirement online. To file online, log in to the secure section of our website, go to E-Forms, and click on the Service Retirement link.
If you are a Tier I or Tier II in-service member, we suggest that you return your retirement application to TRS in person; that way, a TRS representative can check the application and ensure that it is completed correctly. You may also return your application to TRS by mail if you believe you have accurately completed it. However, please note that mistakes on applications can cause processing delays.
How does EFT work? FAQ
3/19/2025 10:19:12 AMBy the last day of every month, the City of New York will transmit your payment to your financial institution for deposit in your designated account. Under the EFT system, you will no longer receive a check stub, but you will receive an EFT Quarterly Statement detailing your monthly payments. In addition, you will be able to view payment details each month after logging on to our website.
The monthly transactions will also appear on statements from your financial institution. (Note that statements from your financial institution will reflect the date a payment was credited, whereas TRS statements will reflect the date a payment was disbursed.)
My beneficiary's name is misspelled in my ABS. Can I change it? FAQ
3/19/2025 10:19:20 AMYes. You may do so by accessing the Beneficiaries feature in the secure section of our website or writing to TRS to request a correction. You may also call our Member Services Center at 1 (888) 8-NYC-TRS, or visit the Walk-In Center on the 2nd floor of 55 Water Street in lower Manhattan. Please note that if your beneficiary is a TRS member or if you have an affidavit or court order on file with TRS, you may not change the beneficiary's name online.
What should I do if I disagree with any of the information in my ABS or QAS? FAQ
3/19/2025 10:19:21 AMIf you disagree with the information in your ABS, you may access the ABS Inquiry feature in the secure section of our website. As an alternative, you may file a paper ABS Inquiry Form based on your tier (either I/II or III/IV/VI). If you disagree with the information in your QAS, you may file a QAS Inquiry Form (code MA3).
How may I stop my TDA contributions? FAQ
3/19/2025 10:19:23 AMYou may stop contributing to the TDA Program at any time by accessing the TDA feature in the secure section of our website, or by filing a paper TDA Contribution Rate Change Form (code TD4). Your contributions would stop with the first payroll that occurs at least 30 days after TRS receives your election.
Generally, once your TDA contributions have stopped, you may access the TDA feature or file a paper TDA Contribution Rate Change Form at any time to resume contributing.